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How long does it take to receive my order?Your order will be delivered in accordance with your chosen shipping method at your check out. After your order is prepared for shipment, you will receive confirmation emails containing tracking information. Please allow up to 48 hours for the tracking information to update.
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Where do you ship from?Each of our candles are shipped from our home in Norrtälje north of Stockholm here in Sweden.
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Is it possible for me to buy my candle in person?Absolutely, if you live in the area and feel like coming buy our address to purchase your candle we are more than happy to welcome you! For those occasions we offer Swish! Please let us know slightly in advance to make sure we are on location. Our address is Axgatan 7, 761 62 Norrtälje.
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What size are the candles?Our candles come in a glas jar containing 300 ml / 10,14 oz.
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Do you use paraffin in you candles?No. Our candles are purely made out of plant based soy wax produced in Europe.
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What type of wax do you use?We use a 100% plant based soy wax called Golden Wax 464 by AAK produced here in Europe. This wax holds a high quality, is nature and vegan friendly + holds a excellent throw in scent.
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Are all candles vegan friendly?Absolutely, all of our candles and the ingredients used in making them are 100% vegan and have not been tested on animals, ensuring that they are completely cruelty-free.
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Is your packaging recyclable?Our packaging is 100% recyclable.
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What wicks do you use?We only use non-bleached and lead-free cotton wicks called Stabilo14 to ensure great quality and safe burn.
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How long do I burn my candle for?For safety reasons, it is essential to limit the candle burning time to a maximum of 3-4 hours at a stretch. Remember, when lighting it for the first time, allow the wax to melt evenly at the top before you blow it out to continue having an even burn throughout.
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When do I trim my wick?It is necessary to allow the candle to cool down before trimming the wick after each use. This not only ensures safety but also enhances the longevity of the candle.
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How should I store my candle?It is recommended to store your candles in a cool and dry place that is away from direct sunlight. This will help maintain their quality and prevent any damage caused by exposure to heat and light.
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